Preventing Fraud in Event Access

Stop Ticket Fraud Before It Stops Your Event

At any event, whether a stadium match or a private networking night, ticket fraud can ruin the experience for both organizers and guests. Duplicate tickets, unauthorised re-entry and shared passes are among the most common issues and they can quickly spiral out of control without the right tools. Even a few fraudulent entries can create a frustrating experience for paying guests.

Protecting the experiences of your most valued guests

Imagine someone buying a premium ticket, only to find their seat taken by someone who entered without permission. It is not just about lost revenue - it is about breaking the trust of those who chose to support your event. Once that trust is damaged, it is difficult to regain. That is why preventing fraud is not just a security measure - it is a commitment to respecting every guest.

Real-Time Scanning Means Real-Time Security 

With Hotway’s access control entry system, every ticket is instantly verified at entry using scan for tickets. If someone attempts to enter with a ticket that has already been used, the scanner immediately flags it as "Ticket Already Used". This instant feedback enables your staff to act on the spot, preventing disputes or security breaches later during the event.

Automatic Enforcement of Access Rules 

Some tickets allow single use, others permit multiple entries and some are restricted to specific zones. Hotway enforces these rules automatically. Once a ticket is scanned, it is locked according to your settings,  so even if someone tries to lend it to a friend, it will not work. This ensures fairness for all attendees and keeps your venue secure without requiring extra manual checks.

Track Every Scan

Each scan is logged in your system. You can filter by date, controller, sector or ticket status to see exactly what happened. Having a detailed record allows you to investigate issues after the event and provide evidence if disputes arise.

Why This Matters

Fraud does not just cost money it damages your brand and erodes your guests’ trust. By combining real-time scanning, automatic rule enforcement and detailed logs, Hotway gives you the advantage. You will know exactly who is entering, detect fraud attempts instantly. In the long run, preventing fraud is not just about security. It is about protecting the quality of your event.